Shipping Policy
Shipping Policy
Order Processing
All orders are processed within 1–2 business days after your order has been placed. Orders are not processed or shipped on weekends or public holidays.
Once your order has been processed, you will receive a shipping confirmation email with tracking information (where available).
Shipping Times
We proudly ship internationally.
Estimated Delivery Times:
- International Shipping: 7–12 business days
Please note that these are estimated delivery times and may vary depending on your location, customs processing, carrier delays, or peak shipping periods.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated during promotions.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package’s journey.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
Delays
While we strive to meet our estimated delivery times, unexpected delays caused by customs, weather conditions, or shipping carriers are beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue and provide an appropriate solution whenever possible.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you.